![]() ![]() Keep evidence of what they say or any report they write. Read more about what to do if your landlord tries to evict you after you’ve complained.Īn Environmental Health Officer will look at your home and order your landlord to do repairs if they think it’s harmful to your health or safety. If you have an assured shorthold tenancy that started after 1 October 2015, you might have more protection against being evicted. Your landlord could try to evict you if you complain. You can find your local council’s contact details on GOV.UK. You’ll need to send details of the problem in writing, for example when the problem started. You should do this if your home is unsafe or making you ill. You can report your landlord to the Environmental Health department at your local council if your home is in a bad state of repair. If the problem is affecting your health or safety You can complain about your landlord or complain about your letting agent if they won't do the repairs. If you don't, you'll get into rent arrears and your landlord might then try to evict you. Unless it's an emergency, your landlord should give you at least 24 hours' written notice if they want to visit your home to see the damage or do repairs. Read more about taking action if your landlord doesn't do repairs. Keep any evidence you've got - you might need it later if you have to take further action to get repairs done. letters from your GP if the problem has made you ill.Receipts if you’ve had to replace damaged items photos of the damage, particularly if the problem gets worse over timeĪny letters, texts, emails or notes of any conversations between you and your landlord or letting agent.You should get evidence of the problem, for example: For example, a broken boiler should be fixed sooner than a leaky tap. ![]() What counts as reasonable depends on the problem. If your landlord's responsible for the repairs, they should do them in a ‘reasonable’ amount of time. The letting agent will be responsible for making sure your landlord does the repairs. If a letting agent manages the property for your landlord, write to them and they should talk to your landlord. It’s best to put it in writing - send it to your landlord and keep a copy yourself. You could be held responsible if it gets worse. Write to your landlord as soon as you notice a problem. ![]() Not looking after your home properly - for example not using the extractor fan after having a showerĭoing something unreasonable - for example leaving candles burning when you go outĬontact your nearest Citizens Advice if you’re not sure if your home’s fit for human habitation. Your landlord doesn’t have to make sure your home’s fit for human habitation if you caused the problem by: It doesn’t matter if the problem was there at the start of the tenancy or only appeared later. It’s infested with pests like rats or cockroaches It has a serious problem with damp or mould Your home might be unfit for human habitation if for example: This applies to most types of tenancy - if your landlord doesn’t do this, contact your nearest Citizens Advice. Your landlord has to make sure your home is fit for human habitation. If your home isn’t safe to live in, it might be ‘unfit for human habitation’ - this includes shared parts of the building like entrance halls and stairs. If your home isn’t safe for you to live in Your landlord also has to do anything that’s included in their tenancy agreement.Ĭontact your nearest Citizens Advice if you're not sure what repairs your landlord must do. Check how to ask for reasonable adjustments if you have a disability. Your landlord might have to make reasonable adjustments to the property - for example, if you have a disability and need a handrail to help you get upstairs. It depends on what type of damp it is - and what caused it. Read more about problems with damp. If your home is damp, your landlord might not be responsible. You won’t be responsible for repairing damage caused by other people, for example vandalism. You’ll also have to fix anything you’ve damaged. You’ll be responsible for minor repairs, for example changing fuses and light bulbs.
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